Operations Manager – Houston, TX CLOSED Position Filled

FOH/Operations Manager
Houston, TX
Posted 2 months ago

Salary $45 – 60K
Upscale entertainment venue
High-volume
Great benefits

Description
This company strives to create a fun and casual atmosphere where any guest can feel welcomed and relaxed. Employees are offered great benefits including discounts on food and entertainment; vacation; and medical, vision, dental, and 401k plans.

Position Summary
The Operations Manager is tasked with leading a team and managing multiple areas in a fast-paced work environment. In addition, the Operations Manager is responsible for making decisions in a timely manner, understanding and achieving financial goals, and leading their team to work in a collaborative effort to exceed guest expectations.

Responsibilities

  • Developing and leading a team of 30-40 hourly team members to exceed guest’s expectations
  • Displaying financial understanding by summarizing/analyzing information for budgeting revenues, measuring cost of goods sold on a weekly basis, daily labor and financial management
  • Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
  • Interacting with guest service focused team members in areas of recruiting, hiring, coaching, training and contentious professional development
  • Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
  • Embracing teamwork while leading others to do the same

Requirements

  • Minimum two years management experience in the hospitality and/or entertainment industry
  • Equivalent combination of the education and experience
  • Base knowledge of legal and human resource issues with regard to the hospitality industry as well as federal, state and local laws regarding liquor, labor and health codes / statues
  • Computer literate

Job Features

LocationHouston, TX
Salary$45-60k

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