Jobpost

Salary $45 – 60K
Upscale entertainment venue
High-volume
Great benefits

Description
This company strives to create a fun and casual atmosphere where any guest can feel welcomed and relaxed. Employees are offered great benefits including discounts on food and entertainment; vacation; and medical, vision, dental, and 401k plans.

Position Summary
The Operations Manager is tasked with leading a team and managing multiple areas in a fast-paced work environment. In addition, the Operations Manager is responsible for making decisions in a timely manner, understanding and achieving financial goals, and leading their team to work in a collaborative effort to exceed guest expectations.

Responsibilities

• Developing and leading a team of 30-40 hourly team members to exceed guest’s expectations
• Displaying financial understanding by summarizing/analyzing information for budgeting revenues, measuring cost of goods sold on a weekly basis, daily labor and financial management
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service focused team members in areas of recruiting, hiring, coaching, training and contentious professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results
• Embracing teamwork while leading others to do the same

Requirements

• Minimum two years management experience in the hospitality and/or entertainment industry
• Equivalent combination of the education and experience
• Base knowledge of legal and human resource issues with regard to the hospitality industry as well as federal, state and local laws regarding liquor, labor and health codes / statues
• Computer literate