General Manager – Knoxville, TN CLOSED Position Filled
General Manager
Knoxville, TN
Posted 10 months ago
Salary $70k
Quick Casual
Fun team environment
Job Responsibilities:
- Full-time position with five days a week onsite between the hours of 11 am – 10 pm, on average
- Manage and oversee the entire restaurant operation
- Deliver superior guest services
- Ensuring guest satisfaction
- Plan and develop guest loyalty programs
- Plan new and update existing menus
- Plan and develop the overall restaurant marketing strategy
- Participate at local food events
- Respond efficiently to customer questions and complaints
- Organize and supervise shifts
- Manage and lead staff
- Hire new employees
- Train and evaluate staff performance
- Estimate consumption, forecast requirements and maintain inventory
- Manage restaurant supplies
- Control costs and minimize waste
- Nurture a positive working environment
- Monitor operations and initiate corrective actions
- Implement innovative strategies to improve productivity and sales
Benefits:
- An extensive and well-rounded training program
- Continued career development and growth opportunities
- Discount dining
- Management referral bonus program
Qualifications and Skills
- Five+ years of experience as a Restaurant General Manager or similar role
- Three+ years of experience customer service management
- Extensive food and wine knowledge
- Computer literacy
- Familiarity with restaurant management softwares like Excel, Toast, 7shifts & MarginEdge
- Experience in event planning and catering
- Strong leadership, motivational and people skills
- Good financial management skills
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Nice to have culinary school diploma or BS degree in Business Administration
Job Features
| Location | Knoxville, TN |
| Salary | $70k |
