General Manager – Knoxville, TN CLOSED Position Filled

General Manager
Knoxville, TN
Posted 4 months ago

Salary $65k plus bonus
Quick Casual

Bonus of 2-5 percent
Fun team environment

Job Responsibilities: 

  • Full-time position with five days a week onsite between the hours of 11 am – 10 pm, on average
  • Manage and oversee the entire restaurant operation
  • Deliver superior guest services 
  • Ensuring guest satisfaction
  • Plan and develop guest loyalty programs
  • Plan new and update existing menus
  • Plan and develop the overall restaurant marketing strategy
  • Participate at local food events
  • Respond efficiently to customer questions and complaints
  • Organize and supervise shifts
  • Manage and lead staff
  • Hire new employees
  • Train and evaluate staff performance
  • Estimate consumption, forecast requirements and maintain inventory
  • Manage restaurant supplies
  • Control costs and minimize waste
  • Nurture a positive working environment 
  • Monitor operations and initiate corrective actions
  • Implement innovative strategies to improve productivity and sales


  • An extensive and well-rounded training program
  • Continued career development and growth opportunities
  • Discount dining
  • Management referral bonus program

Qualifications and Skills

  • 5+ years of experience as a Restaurant General Manager or similar role
  • 3+ years of experience customer service management
  • Extensive food and wine knowledge
  • Computer literacy
  • Familiarity with restaurant management softwares like Excel, Toast, 7shifts & MarginEdge
  • Experience in event planning and catering 
  • Strong leadership, motivational and people skills
  • Good financial management skills
  • Critical thinker and problem-solving skills
  • Team player
  • Good time-management skills
  • Great interpersonal and communication skills
  • Nice to have culinary school diploma or BS degree in Business Administration

Job Features

LocationKnoxville, TN

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