FOH Manager – Raleigh, NC CLOSED Position Filled

FOH/Operations Manager
Raleigh, NC
Posted 3 weeks ago

Salary $60-65k

High-energy environment
Great food and service
Committed to building a talented team
Community-minded
Outstanding benefits

JOB DESCRIPTION

Locally-owned and a longtime favorite in the community, this team operates with the company’s core values at the heart of everything they do: a commitment to hospitality, high quality ingredients that are responsibly and thoughtfully sourced, health, safety and a positive culture and work environment. 

KEY RESPONSIBILITIES

  • Lead and drive daily operations including the kitchen, dining room, bar and host stand.
  • Hospitality and guest engagement; receive and share feedback to better understand areas of opportunity and strengths.
  • Create an environment that is safe, warm and welcoming for all guests and team members.
  • Food safety best practices; assist the BOH team in enforcing key safety standards.
  • Monitor and coach team members on performance and compliance. Train and develop team members to their highest potential.
  • Evaluate work procedures and identify methods for increasing efficacy or productivity.
  • Write weekly work schedules to accommodate team members and sales volumes.
  • Recruit and interview applicants, hire and onboard new team members.
  • Cash handling including cash drops, review of credit card totals and verification of deposit slips; completion of all required reports and paperwork accurately and on time.
  • Clear and consistent communication with the team and our guests. 

BENEFITS

  • Bonus programs based on meeting company set goals
  • Medical and dental coverage
  • Meal discounts
  • Paid training
  • Two one-week paid vacations per year
  • Thanksgiving, Christmas, Easter and July 4 off
  • 401(k) plan
  • ServSafe Certification classes and ongoing health/safety training 

REQUIREMENTS

  • Previous supervisory OR hospitality industry experience preferred but not required.
  • Exceptional people skills – you enjoy talking to everyone, all of the time.
  • High degree of flexibility and adaptability. Must be able to manage multiple projects and work well under pressure.
  • Strong interpersonal, verbal and communication skills
  • Must be at least 21 years of age.

Job Features

LocationRaleigh, NC
Salary$65k

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